Resolving Installation Issues with Internet Explorer 7 or 8 on Windows XP

Problem Description: When attempting to install Internet Explorer 7 or Internet Explorer 8 on a machine running Windows XP, you may encounter one or more of the following error messages:

1. "Could not find the ordinal number 120 in the dynamic link library iertutil.dll."
2. "The Explorer cannot be started because it cannot find iertutil.dll. Reinstalling the application may fix the problem."
3. "Could not find the ordinal 173 in the dynamic link library iertutil.dll."

Despite attempting various solutions, the issue remains unresolved.

Solution: A reliable solution to this problem involves uninstalling Service Pack 3 (SP3), installing the WindowsXP-KB932823-v3-x86-ENU update, followed by reinstalling SP3. Below are the step-by-step instructions:

Uninstalling Service Pack 3:

1. Click on "Start," then "Settings," followed by "Control Panel."
2. In the Control Panel, navigate to "Add or Remove Programs."
3. Locate "Service Pack 3" in the list, click on it, and then click "Uninstall."
4. Wait for the uninstallation process to complete, then reboot the computer.

Installing the KB932823 Update:

1. Download the KB932823 update directly from the Microsoft website using this link.
2. Run the downloaded file to install the KB932823 update.
3. Reboot the computer.
4. Now attempt to install Internet Explorer 7 or 8, whichever was previously causing the installation issues.
5. Verify the installation to ensure it's successful.

Reinstalling Service Pack 3:

It's advisable to reinstall Service Pack 3 soon after resolving the Internet Explorer installation issue.

1. Download SP3 from the Microsoft website using this link.
2. Run the downloaded file to install Service Pack 3.
3. After the installation is complete, reboot the computer.
4. Verify the installation to ensure it's successful.

Follow the above steps to resolve the installation issues with Internet Explorer 7 or 8 on a machine running Windows XP. If the problem persists, consider seeking further assistance from Microsoft Support.